Last updated: April 2026. Operated by The Big Hugs Company.
When you opt in, we store the final composited image you created. We never store your original uploaded photo. We also record the timestamp and format.
No name, email, or personal identifying information.
Archived images may populate a public gallery and help us improve the experience. Images will not be sold to third parties.
Images are stored securely with Cloudinary (US-based). See cloudinary.com/privacy.
Up to 24 months, then automatically deleted.
Uncheck "Save my hug" to opt out at any time. To remove an existing image email privacy@bighugs.com and we'll delete it within 30 days.